Shipping Policy
Shipping Policy
Last updated: March 20, 2026
Annadea Beauty processes and ships orders within the United States in accordance with the terms below. By placing an order through our website, you acknowledge and agree to this Shipping Policy.
Order Processing
Orders are generally processed within 1–3 business days after payment is authorized and received. Processing times are estimates only and do not guarantee that an order will ship on a particular date. Orders are not processed, shipped, or delivered on weekends or holidays.
We reserve the right to delay, refuse, or cancel any order for legitimate business reasons, including suspected fraud, payment issues, inventory discrepancies, product availability limitations, or errors in pricing or product information. If an order is canceled after payment has been captured, we will issue a refund to the original payment method.
Shipping Methods and Delivery Estimates
Shipping options and estimated delivery times will be presented at checkout, where available. Any delivery dates or transit times provided on the website or in order communications are estimates only and are not guaranteed. Actual delivery may be affected by carrier delays, weather events, service interruptions, incorrect address information, or other circumstances beyond our reasonable control.
Title to and risk of loss for products pass to the customer upon our delivery of the order to the shipping carrier, except as otherwise required by applicable law.
Shipping Charges
Shipping charges, if any, will be displayed at checkout before the order is submitted. All shipping fees are non-refundable except where required by law or where Annadea Beauty determines, in its sole discretion, that a refund is appropriate due to our error.
Shipping Address Accuracy
The customer is responsible for providing a complete and accurate shipping address. Annadea Beauty is not responsible for delays, losses, misdeliveries, or additional costs resulting from an incorrect, incomplete, or undeliverable address provided by the customer.
If a package is returned to us due to an address error, failed delivery attempts, or refusal of delivery, we may require the customer to pay additional shipping charges before the order is re-shipped. If the customer does not wish to have the order re-shipped, any refund will be subject to deduction of original shipping charges, return shipping charges, and any other costs incurred by Annadea Beauty, to the extent permitted by law.
Lost, Stolen, or Delayed Packages
Once an order has been transferred to the carrier, Annadea Beauty is not responsible for shipping delays caused by the carrier or for packages that are lost, stolen, delayed, or damaged in transit. However, if you experience a delivery issue, please contact us at support@annadeabeauty.com, and we may, in our discretion, assist with carrier claims or offer another resolution.
Product Availability and Partial Shipments
All products are subject to availability. If a product becomes unavailable after an order is placed, we may cancel the unavailable item, substitute it only with the customer’s consent, hold the order until inventory is available, or ship available items separately. If we cancel all or part of an order, we will refund the amount charged for the canceled item(s) to the original payment method.
Preorders and Backordered Items
If Annadea Beauty offers preorder or backordered products, any estimated ship dates are approximate only and subject to change. We may ship preorder or backordered items separately from in-stock items. If an order contains both available and preorder/backordered items, we may hold the order until all items are available or ship items separately in our discretion.
Domestic Shipping Only
At this time, Annadea Beauty ships only to addresses within the United States, unless otherwise expressly stated on the website.
Incorrect, Damaged, or Defective Items
If you receive the wrong item, or if an item arrives damaged or appears defective, you can contact us at support@annadeabeauty.com and provide your order number, a description of the issue, and photographs of the product and packaging where requested. We reserve the right to require additional information, including return of the product, before approving a refund, replacement, or other remedy.
No Guarantee of Delivery
Annadea Beauty does not guarantee that any order will arrive by a specified date, even if expedited shipping is selected. Expedited shipping affects carrier transit time only and does not necessarily shorten order processing time unless expressly stated.
Policy Changes
We reserve the right to modify this Shipping Policy at any time by posting an updated version on our website. The version in effect at the time of your order will apply to that order.